Frequently Asked Questions
Everything you need to know about bringing comfort home.
What is the FluffCo comfort guarantee?
We offer a 30-night sleep trial on all bedding and pillows. If you aren't feeling the fluff, you can return your items for a full refund, no questions asked.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
Are your textiles ethically sourced?
Yes, all FluffCo products are OEKO-TEX certified and sourced from ethical manufacturers that prioritize sustainable practices and fair labor conditions.
How should I wash my FluffCo bedding?
Most of our products are machine washable on a cold, gentle cycle. We recommend tumble drying on low heat with wool dryer balls to maintain maximum loft and softness.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working hard to expand our shipping zones to more countries in the near future.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Affirm and Shop Pay.